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Poodll not recording in Safari
Safari is really a bit difficult. It should work as it is , but it gets the audio devices messed up. And ends up recording silence.  Lets: i) confi...
Wed, 7 Mar, 2018 at 4:49 AM
Always says converting
The conversion takes place in the "cloud" and it takes between a few seconds and a minute. The delay comes when Moodle goes to pick up the recorde...
Wed, 7 Feb, 2018 at 9:49 AM
Can't upload the Poodll zip file
The PoodLL zip file is  a bit larger than most other plugins at nearly 60MB. If you try to drag it into the file upload area, and the border turns red, or i...
Wed, 7 Feb, 2018 at 9:59 AM
Playback progress time is off
You may notice that within the recorder, when playing back the most current recording, the progress counter and bar take a few seconds to get started pro...
Sun, 11 Mar, 2018 at 4:50 AM
No icons in TinyMCE
If you have installed Poodll Anywhere for TinyMCE but it is not showing, first check that it is enabled at: site admin -> plugins -> text editors -&g...
Wed, 7 Mar, 2018 at 4:54 AM
No Poodll Widgets Icon
The reason you don't see a PoodLL widgets icon is probably because it is not selected in the list of icons to show.  See Step 5 on the Getting Star...
Wed, 7 Feb, 2018 at 8:37 PM
Recordings sometimes arrive as FLV files
For Red5/Flash video recordings, if you have checked "Auto Convert to MP4" in the Poodll filter general settings, processing will go through the n...
Thu, 8 Mar, 2018 at 8:25 PM
FLV videos play on Safari/IE/Edge but not on Chrome
If FLV videos are playing on Safari but not on Chrome, possibly Flash is not enabled on your machine. Try visiting this page .. https://www.whatismybrowser...
Wed, 7 Mar, 2018 at 4:50 AM
Broken file links
If a file will not play back there are many possible reasons, one if them is that the file is a "broken file." Look at the following link. T...
Wed, 7 Mar, 2018 at 4:50 AM
Silent recordings on Desktop Safari
On the Safari browser on OS High Sierra you may have trouble getting your microphone to capture sound when doing HTML5 audio recordings. In this situation t...
Tue, 27 Mar, 2018 at 7:45 AM